Was disappointed with part of my order wanted to return it but they won’t allow returns even on unopened unused products
Sent the wrong material
Hi，
Could you please let us know what issue you encountered? Would you mind to send us a picture to present the issue? Thanks for your cooperation.
Excellent product. I promote it on my you tube channel religiously. I love tech wrap all vinyls
I love how my images printed on the heat transfer paper. Colors print nice, easy to cut and affordable.
I tried the Silver Holo from this set and found it to be a bit thicker compared to the TeckWrap Holo Shimmer HTV. The extra thickness makes it more difficult to weed, especially for detailed designs, but the final result still looks great. I've tested several holographic HTVs from different brands, and while this one isn't the easiest to work with, the colors are truly amazing. They offer unique shades that other brands don't have, which is a big plus for anyone looking to create standout designs.
Easy to work with, love the unique Shimmer effect combined with the Holographic, wish they also had a 10ft option for the HTV's!
I love teckwrap's products and have mainly used the craft vinyl for the past few years. I was excited to use the puff vinyl htv and purchased 3 rolls. Big mistake. I cannot get it to properly puff no matter what I do. I've used puff vinyl from other companies before and haven't had this issue. It just wrinkles and is textured but not a puff. I've reached out to the company and unfortunately they seem to be refusing to let me return the product although only one is open and it does not work as advertised. They suggested layering puff on puff which I shouldn't need to do to get the puff effect and that's more material each design. Even with some of the hacks I looked up to make it work there was minimal puff and just wrinkles.
I ordered some vinyl a couple of weeks ago, since I originally requested a PO box delivery I was contacted to get an address that DHL can deliver to.
I had requested a vacation hold from DHL due to going on vacation. turns out that teckwrap really didn't like that since they've emailed me with the exact same canned email 4 times saying there's an exception with the tracking.
DHL also adds an upcharge for the customs payment, so instead of paying the $4 that customs actually charged, I had to pay over $25.
had they used a half decent courier that can actually handle things properly this would have never happened
on top of that, multiples emails for marketing and reviews have been plaguing my inbox, despite unsubscribing multiple times
I just wanted vinyl, not to be spammed with emails
the "milky protective layer" is honestly more annoying than anything but the colour is nice and the vinyl sticks to things pretty well.
vinyl itself is honestly 3/5
email spam and all the issues I've had are 0/5
decent product, horrible experience
Hi，
We truly appreciate you taking the time to share your experience. I’m very sorry to hear about the issues you've encountered—from the delivery process to the unwanted emails—and completely understand how frustrating this must have been.
We’re glad to hear that you liked the vinyl’s color and adhesion. The protective layer is designed to prevent scratches or damage during transit, but we understand that it may not suit everyone’s preferences.
Regarding the repeated emails, I sincerely apologize. That was never our intention. We've also been informed by DHL that your package requires urgent attention, as the local office has been unable to reach you. To avoid return or further complications, we kindly advise arranging pickup as soon as possible.
As for the customs fee, we understand your concern. Please note that these charges are determined by your local customs authority and are not controlled or collected by us.
Thank you again for your honest feedback—it helps us improve. If there’s anything else we can do to assist, please don’t hesitate to contact us.
I absolutely love this bubble free vinyl version from Teckwrap. It has a stronger adhesive backing and prevents bubbling when applying epoxy on it. I will not use any other brands for holographic or mirror chrome vinyl.
Shipping was extremely fast and arrived within days.
This is a new craft to me, so I could’ve used a bit more instruction. Love the product however.
Best label printing.. I will order more for my candle business
The print was beautiful on the shirt, I really love it. It is flexible and feel very soft. The only thing was that you can only print a small size if you using the cricut to cut after print and from the second print the paper separated when cutting. I am not sure if it has to do with Texas heat or time from print to cut.. Which was about an hour.
Shows design whether it be words or picture; vividly. Cuts with ease.
You guys charge me 2 times iñand that is not good
Hi，
Our customer service from service@teckwrap.com has emailed you. Can you please reply the email so we can get this issue fixed?Could you please let us know what issue you encountered? Thank you.
Its not exactly as I was hoping for the colors did seem random. I miss the lucky box that also had a tool. However, I did like that in the rolls of vinyl were random specialty pieces. That was cool.
