- We ship on Incoterms: DDU – Delivery Duty Unpaid. Customers from Canada, United Kingdom, Philippines, Chile, Germany, etc, are responsible for customs duties.
- We do not charge hangling fee to countries of FedEx “FreeZone”. If your country is not in "Free Zone" you may be charged handling fee.
- Customers from Germany and Italy require tax number.
- Not accept PO Box addresses
- The current shipping takes around 10 to 15 business days and we will email you once your shipment is picked by DHL ( usually 5 to 7 days after you place an order)
- Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- To return your product, you should mail your product to: TeckWrap Craft, 6214A Frankford Ave. , Baltimore MD 21206, United States